Can I customize the outfit as per my size or design preference?
Once your order is placed, our team will reach out to you for accurate measurements. You can select the nearest standard size while placing the order. Colour customisations are possible on select designs—please connect with us on WhatsApp to check availability.
How do I choose the right size?
You can refer to our size guide or select the closest size while ordering. For further assistance, reach out to our team on WhatsApp at +91 9930617574 and we’ll guide you personally.
What if my outfit doesn’t fit me well?
We offer alteration assistance within 7 days of delivery, provided the outfit is unworn. You can share a video of the fitting issue on WhatsApp at +91 9930617574, and then courier the product to:
Aari, Kunj Vihar, D Joshi Marg, Vile Parle West, Mumbai 400056.
What is the delivery timeline?
Delivery timelines vary by product—some outfits may take up to 45 days, while others can be delivered within 3 days. Timelines are mentioned in each product description. For urgent delivery requests, please contact us on WhatsApp at +91 9930617574.
Do you offer urgent or express delivery?
Yes, we can accommodate urgent orders depending on the design and availability. Please connect with us on WhatsApp to check feasibility.
Will the outfit look exactly like the pictures?
We ensure the closest match possible, but slight variations may occur due to lighting, fabric dyeing, and hand embroidery.
Can I see the outfit before purchasing?
We ensure the closest match possible, but slight variations may occur due to lighting, fabric dyeing, and hand embroidery.Yes, you can book a video appointment or visit our store to explore the collection.
Do you ship internationally?
Yes, we offer worldwide shipping.
What are the shipping charges?
Domestic shipping within India is free. International shipping charges will be calculated at checkout once you enter your details.
Can I cancel my order after placing it?
Cancellations are only accepted within 24 hours of placing the order.
Do you offer returns or refunds?
As all products are made to order, we do not offer returns or refunds.
What if I receive a damaged or defective product?
Please report the issue within 48 hours of delivery with an unboxing video, and our team will assist you further.
How should I care for my outfit?
Most of our outfits require dry cleaning to maintain the fabric and embroidery quality.
Can I make changes after placing the order?
No changes can be made once production has started. Only size alterations may be possible if the outfit has not been dispatched.
How can I order a custom or plus-size outfit?
No changes can be made once production has started. Only size alterations may be possible if the outfit has not been dispatched.For sizes beyond the standard size chart, you can share your measurements with us on WhatsApp. Our team will provide you with a quote and delivery timeline accordingly.